Parc Caerelwan

Social Media

Book Online

Terms and Conditions

  • Home
  • Terms and Conditions

Terms and Conditions

All users of the park must observe these conditions and regulations and any bye-laws applying to the park made by the local authority. Anyone in breach of any conditions may be asked to leave the park and no refund given of monies paid.

General Terms and Conditions

All bookings made, whether orally or in writing, are subject to our ‘conditions of booking’. This applies regardless of whether or not these ‘conditions of booking’ have been received prior to making the booking. When reserving a caravan holiday home or accommodation, regardless of whether the booking is written or by telephone, we have an obligation to provide the accommodation as specified in our literature. The hirer has an obligation to abide by our ‘conditions of booking’ which are essential to good management and the enjoyment of others on the Park.

1. For all bookings we require a £50.00 non refundable deposit per week booked.

2. All balances must be paid in full 28 days before date of arrival otherwise the caravan is liable to be re-let with loss of deposit.

3. Short Breaks are available in a limited number of holiday homes. Price subject to availability.

4. No parties of unaccompanied teenagers or single sex groups accepted.

5. We will endeavour to have your accommodation ready for your occupation by 2.00pm on arrival date. This time cannot be guaranteed however, if there are extenuating circumstances beyond our control. On departure date accommodation must be vacated by the time shown on your checkout card.

6. There is a strict No Pets and No Smoking policy in all accommodation. This must be adhered to or we may withhold your £60.00 housekeeping deposit

7. There is free parking at owners risk for 1 car per accommodation unit. Any extra car/s may be chargeable and must be notified in advance as otherwise space may not be available. No lorries, trade vans or trucks permitted except by prior arrangement.

8. A housekeeping deposit of £60.00 is payable on arrival and returned on departure, subject to the terms stated on your checkout card. The hirer is responsible for the accommodation and its contents during the period of hire. Please report any shortages, damage or breakages on arrival.

9. Strictly No Pets allowed in any hire accommodation that is not already stated as a pet freindly van

10. No extra persons allowed above permitted number of berths in any accommodation.

11. The Company cannot accept any responsibility for loss or damage to private property or accident to any persons, however caused, whilst staying on the park.

12. The Company cannot accept any responsibility for the breakdown or malfunction of any equipment in any accommodation but will endeavour to repair or replace the equipment as soon as possible.

13. The caravan holiday home allocated is at the sole discretion of the Company. Although every effort will be made to provide the caravan number requested, in some circumstances this may have to be altered prior to arrival for a unit in the same or higher price category.

14. The Company reserves the right to enter into any accommodation at any reasonable time for the purpose of checking condition, or repairs, or any emergency.

15. The Company reserves the right to refuse any booking for any reason expressed or otherwise.

16. The Company reserves the right to evict anyone causing a nuisance or damage, without refund.

17. All persons staying on the park must conduct themselves at all times with due regard to the enjoyment and comfort of others.

18. All incoming tenants are requested to arrive between 2.00pm and 5.00pm. Late arrivals must notify the office in advance.

19. With constant park improvements, brochure text may become out of date. Please check with reception staff for any updates.

Have a question

Please feel free to get in touch with us today!

Contact Us